Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Information We Collect From and About Guests About our SSL Coded Webserver - When you visit the Site as a guest, our web server will capture your IP address, the time and duration of your visit, and the pages on the Site that you visit. It may also collect information about your browser, device (including your mobile device), location and other information of the type collected by web servers generally. We are using cookies, web beacons, pixel tags and other techniques to identify your browser and device to your guest activity on the Site. Please see the section below captioned “Online Data Collection Technologies” for more information regarding our use of these techniques and your ability to restrict our collection of data in this manner. Analytics Tools - We may use third party web analytic tools to capture information about your use of the Site, such as mouse clicks and scrolling activity. For example, we may use Google Analytics, Google Website Optimizer. The providers of these tools may capture data about your activity on our Site, via cookies and other techniques. Information You Submit - We may ask you to volunteer information about yourself using the Site. For example, we may ask you to provide your name and email address, and information about your business. Your submission of this type of information as a guest on the Site is not required. Links from Other Sites - If you arrive at our Site by clicking on an advertisement or content published by a third party, that third party may provide information to us about your activity on their site. For example, we may use Google AdWords or other third party advertisers, or may sponsor links on other third party sites. Third Party Offers - If you navigate to third party sites by clicking on advertisements or offers on our Site, those third parties may provide us with information about your interactions with them. For example, we may have agreements with third parties that require them to pay us advertising services fees or commissions based on your activity on their site or your purchase of their products or services. Those parties would provide us with information necessary to confirm the payments due to us as the source of your activity or purchase on their sites. Combination with Other Data - If you register for our Services, we may combine information we collect about you as a Site guest with the information we collect about you as a subscriber, including personally identifying information, such as your name.
Information We Collect From and About Services Users
All of the Above, Plus - We collect all of the same types of information from and about subscribers as we do for guests, plus some additional information as described in this section. Account Information - To establish an account for our Services you must provide a username and email address. Certificate validation - As a condition to our issuance of a digital certificate, you are required to provide information about your identity and information we need to verify your identity to the standards required by the type of certificate you request. The type of information required for each certificate type is described on our Site in our Knowledge Base. Customer Support, Dispute Resolution - If you correspond with us for support or to resolve a dispute, whether by email, chat, or phone we will capture and retain the contents of that communications. The content may be captured and stored using third party services/tools. Modification or Deletion of Personal or Client Information You may change your private account information by using the Account Dashboard feature. To change or manage your certificate contact information you must follow the process described by our Knowledge Base.
Activity on our Site and Service (Web Server, Analytics Tools, Information You Submit, Service Activity): We use the information we collect about you and your activity on our Site and Service, both as a guest and a subscriber, to personalize your visit based on your past activity. Information Provided by Third Parties (Links from Other Sites, Data Services, Third Party Offers): We may use information provided by third parties to personalize your visit based on your online activity. Account Information: We may use your account information to investigate suspected fraud or other misconduct. We may use your email address and other contact information to inform you about promotions, or other account updates. We will also use your contact information to communicate with you as part of customer support and our enforcement of our Subscriber Agreement and policies.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.